When choosing a collection agency, what should you look for?
Financial Stability
The Financial position of your collection agency should be of concern to you. Our financial reports are available to all our clients upon their request. We are most proud of our consistent growth and our many valued clients.
Management
Who is in charge? Do the people you deal with make the decisions, or are they made by a person or persons you know by name only? Our firm is guided by management with many years of experience in the collection industry. They take an active role in the day to day operation of our firm and are constantly in direct contact with our clients.
Collection Personnel
A collection agency is only as good as the people working there. We have made a point to hire and train the very best. Our employees are our most valued asset. Through an ongoing training program and by approaching each challenge as a group effort, we have assembled a collection staff that is second to none. This is evidenced by our low turnover and high client satisfaction.
Industry Bond or Insurance
A collection agency should carry the proper amount of insurance in order to protect itself and clients.
References
A collection agency's performance and service can best be judged by seeing what their clients have to say about them. We at Financial Recoveries feel that our clients are our best marketing source. Through the years we have developed a growing list of satisfied clients.
Operating Philosophy
In order to select a collection agency, you must have a general idea of its basic method of operation. Financial Recoveries has a philosophy which we believe sets us apart from all the rest.